Design
Our design phase is very much about what works for you; not what’s shown in demos and brochures. Collaboration is all about the user experience. A well-adopted platform where the workforce feels modern and empowered should guide the decision-making process along the way.
Deliver
The success of the delivery phase of any collaboration engagement centres around User Acceptance. All engagements are wrapped up with thorough documentation. This is crucial to ensuring the platform remains current and the services are continuously rolled out to the users.
Nurture
We measure the adoption of services as the ultimate success of a collaboration engagement. Our Quarterly Business Reviews focus on adoption trends, utilisation of services and discussing challenges in adoption being encountered. Our Roadmap Review ensures the resiliency of the platform is matching the expectation.