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Contact Center Solutions

Quality, reliable, and satisfying communication.


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Deliver exceptional customer experiences with reliable, high-performance contact center solutions tailored to your needs.

Our contact center solutions


UCCX to Cloud Readiness

Migrate existing on prem UCCX platform to Webex Contact Center Cloud so the business can take advantage of a flexible contact center platform that is enterprise-grade, out-of-the-box ready and completely customisable.

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Voice Recording

Unlock the full potential of your interactions with a comprehensive voice recording solution designed to meet your regulatory and operational needs.

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Cisco Collaboration Spending Check

We will work with your team to help identify and reduce the endless complexities of CapEx Vs OpEx licensing models so you can better understand how software licences are being consumed financially.

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Contact Center as-a-service

This service empowers businesses to modernize their contact centers with a scalable, AI-driven CCaaS platform, integrating voice, video, chat, and social channels for seamless customer engagement.

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We specialise in delivering cutting-edge contact center solutions from industry-leading vendors, designed to enhance customer interactions and streamline operations. Whether you're a small business looking to improve customer support or a large enterprise managing high-volume communications, our expertly curated solutions ensure efficiency, reliability, and seamless engagement across all channels.

With our carefully selected offerings, you can expect superior call quality, advanced analytics, and the flexibility to adapt to your unique business needs. Explore our solutions today and elevate your customer experience.

We offer a range of packaged services allowing you to choose the right solutions with clear deliverables and transparent pricing.
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A copy 2Design

Our design phase is very much about what works for you; not what’s shown in demos and brochures. Collaboration is all about the user experience. A well-adopted platform where the workforce feels modern and empowered should guide the decision-making process along the way.

C copy 2Deliver

The success of the delivery phase of any collaboration engagement centres around User Acceptance. All engagements are wrapped up with thorough documentation. This is crucial to ensuring the platform remains current and the services are continuously rolled out to the users.

B copy 2Nurture

We measure the adoption of services as the ultimate success of a collaboration engagement. Our Quarterly Business Reviews focus on adoption trends, utilisation of services and discussing challenges in adoption being encountered. Our Roadmap Review ensures the resiliency of the platform is matching the expectation.

Get a Collaboration consultation

Arrange a Collaboration consultation with us. We can review what you already have and suggest ways for you to improve.

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