Acela


Your Premier IT Asset Management Tool for Effortlessly Compiling and Mastering Your Cisco Estate.

With Acela, bringing your Cisco assets under control has never been easier. This one-click solution helps you achieve perfect harmony in managing your entire Cisco Estate.

 

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Cisco Asset Management like never before...



Acela revolutionizes Cisco asset management by providing an all-encompassing solution like never before. With its intuitive interface and robust feature set, Acela simplifies the otherwise complex task of compiling and managing your Cisco estate.

Whether it's real-time asset tracking, automated updates, or comprehensive reporting, Acela empowers you with the tools needed to gain unparalleled visibility and control over your Cisco assets. It ensures that your IT infrastructure operates at peak efficiency, streamlining processes and reducing overhead costs. Acela is the key to optimizing your Cisco estate management experience, making it effortless and more effective than ever.




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How Acela Automates your Cisco Lifecycle & Asset Management


 

Device Inventory


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Support Contract Details


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EoS/EoL Status


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Replacement Option


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Software Version Comparison


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“But, how does it actually work?”


 

Acela ties into your existing monitoring tools such as Solarwinds or we can deploy our own. From there, we’ll collect the device details across your organisation into our secure Cloud for processing. Acela's backend APIs tie directly into Cisco and associate the devices to their respective contracts and device status (EoL/LDoS). We can also compare the running version of the operating system to the vendor recommended.

From there, you can either set up alerts and/or have scheduled reports run for various teams to always be current.

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Frequently Asked Questions


1. How does Acela get the device information?

Acela ties into your existing monitoring tool such as Solarwinds. Alternatively, we can deploy our own monitoring tool during the set-up. Acela's backend APIs tie directly into Cisco and associate the devices to their respective contracts and device status (EoL/LDoS).

2. What happens to my data after I stop using Acela?

In the unfortunate occurrence that you decide to stop using Acela, you will get a leaving package containing important information and reports on your estate. All your information will be purged from Acela 30 days after termination of contract.

3. How do custom alerts work for Acela?

You designate email accounts you would like to send alerts to. Multiple email addresses can be used and they can be changed at your convenience.

4. How is Acela different from other asset management tools?

Acela is the first hybrid model that takes your assets, support and subscription and correlates it the vendors database to ensure compliance. It’s also able to provide EoL replacement options and recommended software versions compared to what’s currently running on device. All of this is in realtime.

5. What are the reporting capabilities of Acela?

Reporting is the heart of Acela. With so much rich information available, our out of box reports includes, detailed inventory reports for hardware, support and subscriptions. Complete End of Life status for next 90 days, 12 months or beyond. Comparing running software versions against vendor recommended.

6. Can Acela handle non-Cisco assets?

Each vendor has varying degrees of integration they allow on their platform. Our team can work with you to determine which vendors you use and the level of information we can attain.

7. How often does Acela update asset information?

The automated pooling happens once a day, however, you can manually trigger an update at any time from the portal.

8. Is there a lower or upper limit to the number of assets Acela can manage?

There is neither a lower limit nor upper limit of devices for Acela. Any organisation can benefit from what the Acela tool offers.

9. What level of technical knowledge will I need to use Acela effectively?

Business user. Acela was built to help organisations manage their assets simply and quickly. The UI is built to be intuitive and only a basic technical knowledge is required to make full use of the tool.

10. Are there remote access options for Acela?

Yes. Acela is accessed from a web browser. This means that as long as you have a log in, you can access it from wherever you are located.

11. Can Acela assist with decommissioning assets that have reached EOL?

Once a device is decommissioned, you can update Acela on its status. The appliance will then shows are decommissioned for historical purposes and reporting. You can only filter only by decommissioned devices.

12. What options are available if I need technical support for Acela?

When you start with Acela you will be assigned a technical account manager who will be your port-of-call for any of your needs related to the platform. They will strive to solve your issues as quickly as possible.

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What's unique about Acela



Acela was built to tackle the challenges we’ve faced in the real world for decades with no easy solution. The lifecycle and asset management tasks are highly time-consuming, prone to errors and the data is outdated quickly. We’re looking to break this “rinse and repeat cycle.” We believe Lifecycle management should be modernised like the rest of IT systems and Acela is built exactly for that purpose.

  • Real-time asset management
  • Automated contract management and lifecycle details
  • Software version control checks
  • Executive summary and detailed reporting for intended audiences